Air Dolomiti Flight Cancellations Policy: Everything You Need to Know
Outline
-
Introduction
-
Overview of Air Dolomiti
-
Importance of knowing cancellation policies
-
-
What is Air Dolomiti Flight Cancellation Policy?
-
General overview
-
Passenger rights and conditions
-
-
24-Hour Risk-Free Cancellation
-
Eligibility criteria
-
Refund process
-
-
Domestic vs International Cancellation Rules
-
Differences in cancellation rules
-
Refund timelines
-
-
Air Dolomiti Refund Policy
-
Full refund process
-
Partial refund rules for partially used tickets
-
-
How to Cancel an Air Dolomiti Flight
-
Online cancellation process
-
Offline cancellation process
-
-
Cancellation Fees and Charges
-
Fees based on fare type
-
Examples of charges
-
-
Non-Refundable Tickets
-
Rules and exceptions
-
-
Flight Cancellation by Air Dolomiti (Airline-Initiated)
-
Reasons for cancellation
-
Passenger rights and compensation
-
-
Rebooking Options
-
Automatic rebooking
-
Alternative flight options
-
-
Cancellations Due to Medical or Emergency Reasons
-
Documentation requirements
-
Fee waivers and exceptions
-
-
EU Passenger Rights (Regulation 261/2004)
-
Compensation eligibility
-
Exceptions and conditions
-
-
Refund Status Tracking
-
How to track your refund
-
Customer support channels
-
-
Tips to Minimize Cancellation Charges
-
Booking flexible fares
-
Using travel insurance
-
-
Conclusion
-
FAQs
-
Can I cancel my Air Dolomiti flight within 24 hours?
-
How long does Air Dolomiti take to process refunds?
-
What happens if Air Dolomiti cancels my flight?
-
Can I rebook instead of cancelling?
-
Are there compensation rights under EU law for cancellations?
-
Air Dolomiti Flight Cancellations Policy
Introduction
Air Dolomiti, a member of the Lufthansa Group, provides a comprehensive flight cancellation policy aligned with European Union regulations. Understanding these policies helps passengers avoid unnecessary stress and ensures smooth management of their travel plans.
What is Air Dolomiti Flight Cancellation Policy?
Air Dolomiti allows passengers to cancel their flights prior to departure, but the eligibility for refunds and compensation depends on:
-
Ticket type (Flexible, Standard, or Promotional fares)
-
Route (Domestic or International)
-
Timing of cancellation relative to the scheduled flight
Refundable tickets are reimbursed to the original payment method. Non-refundable tickets may offer only taxes, fees, or travel vouchers.
24-Hour Risk-Free Cancellation
Air Dolomiti follows EU consumer-friendly rules allowing full refund within 24 hours if:
-
The booking is made at least 7 days before departure
-
The booking is made directly via Air Dolomiti official website
This provides passengers with the opportunity to correct mistakes or change plans without financial loss.
Domestic vs International Cancellation Rules
Domestic Flights
-
Cancellation should be made prior to scheduled departure
-
Refunds are typically processed within 7–10 business days
International Flights
-
Refunds may take up to 21 business days depending on payment method
-
Promotional fares may be non-refundable
-
EU regulations apply for passenger rights in case of cancellations
Air Dolomiti Refund Policy
-
Full Refund: Applies if the flight is cancelled by the airline or the ticket is fully refundable.
-
Partial Refund: If part of the journey has been used, refunds are calculated proportionally for the unused segments.
-
Processing: Refunds are credited to the original payment method.
How to Cancel an Air Dolomiti Flight
Online Cancellation
-
Enter your booking reference (PNR) and last name.
-
Select the flight and click Cancel Flight.
-
Confirm and receive a cancellation confirmation email.
Offline Cancellation
-
Contact the Air Dolomiti Sales Center by phone or email.
-
Visit an Air Dolomiti ticket office if available.
Cancellation Fees and Charges
Air Dolomiti applies fees according to fare type:
| Fare Type | Time Before Departure | Cancellation Fee |
|---|---|---|
| Flexible | Any time | Usually refundable in full |
| Standard | Any time | Non-refundable (taxes may be refunded) |
| Promotional | Any time | Typically non-refundable |
Non-Refundable Tickets
-
Base fare is non-refundable
-
Taxes and fees may be returned
-
Exceptions may be applied for emergencies or medical reasons
Flight Cancellation by Air Dolomiti
If the airline cancels your flight due to operational issues or other reasons:
-
You can request a full refund
-
Automatic rebooking is offered on the next available flight
-
Travel vouchers may be provided as an alternative
Rebooking Options
-
Automatic rebooking on the earliest available flight
-
Passengers may choose an alternative flight within ticket validity (usually 1 year)
-
Rebooking is provided at no extra cost
Cancellations Due to Medical or Emergency Reasons
-
Supporting documentation like medical or death certificates is required
-
Requests are reviewed on a case-by-case basis
-
May qualify for fee waivers or special consideration
EU Passenger Rights (Regulation 261/2004)
-
Compensation is available for delays and cancellations unless:
-
Notification was 14+ days before departure
-
Notification was 7–14 days and new flight timings meet EU guidelines
-
Notification was less than 7 days and new flight timings meet EU guidelines
-
Refund Status Tracking
-
Track refund online via Manage Booking
-
Customer support is available for assistance
-
Refunds are generally processed within 7–21 business days
Tips to Minimize Cancellation Charges
-
Book flexible or refundable fares
-
Cancel as early as possible
-
Use direct booking channels
-
Consider travel insurance
Also Read : Philippine Airlines Flight Cancellations Policy
Conclusion
Air Dolomiti provides a structured, EU-compliant cancellation policy that safeguards passengers’ rights. By understanding fare rules, cancellation timing, and rebooking options, travelers can manage their trips efficiently with minimal stress or financial loss.
FAQs
1. Can I cancel my Air Dolomiti flight within 24 hours?
Yes, if booked directly and at least 7 days before departure, a full refund applies.
2. How long does Air Dolomiti take to process refunds?
Refunds usually take 7–21 business days depending on the ticket and payment method.
3. What happens if Air Dolomiti cancels my flight?
Passengers can get a full refund, automatic rebooking, or travel vouchers.
4. Can I rebook instead of cancelling?
Yes, rebooking is offered on an alternative flight free of charge within the ticket validity period.
5. Are there compensation rights under EU law for cancellations?
Yes, EU Regulation 261/2004 provides compensation unless specific timing exceptions apply.
