TAP Portugal Flight Cancellation Policy: A Complete Guide for Travelers
Introduction
Changing or canceling a flight can be stressful, especially if you’re not sure of the rules. If you’re flying with TAP Air Portugal, it’s important to understand their flight cancellation policy so you know what to expect when plans change. This guide explains TAP Portugal’s cancellation rules, refund process, fees, and your rights if the airline cancels your flight.
TAP Portugal Flight Cancellation Policy Overview
TAP Portugal offers passengers different levels of flexibility depending on the fare type and timing of the cancellation. Here’s a quick overview:
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24-Hour Grace Period: If you cancel within 24 hours of booking (and the flight departs at least 7 days later), you may be eligible for a full refund.
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Refundable vs. Non-Refundable Fares:
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Discount fares – Usually non-refundable, except for government taxes.
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Basic, Classic, and Plus fares – Allow cancellations with applicable fees.
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Executive and Top Executive fares – More flexible, often fully refundable.
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Airline Cancellations: If TAP cancels your flight, you’re entitled to:
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A full refund,
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A free rebooking, or
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A travel voucher for future use.
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No-Show Policy: If you don’t show up for your flight without canceling, the entire ticket value may be forfeited.
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Special Circumstances: Medical emergencies or bereavement cases may qualify for more flexible cancellation options.
How to Cancel a TAP Portugal Flight
TAP Portugal provides multiple ways to cancel a booking:
1. Online (Website or App)
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Visit the TAP Air Portugal website or mobile app.
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Go to “Manage Booking.”
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Enter your booking details.
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Select “Cancel Flight” and follow the prompts.
2. By Phone
Call TAP Portugal’s customer service for cancellations and refund requests.
3. At the Airport Counter
You can request cancellation directly at the TAP check-in or ticket desk.
4. Via Travel Agents
If you booked through a travel agency, you must cancel through them.
TAP Portugal Refund Policy
Refund eligibility depends on your fare type and the reason for cancellation:
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Refundable Fares: Eligible for full or partial refunds, minus cancellation fees.
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Non-Refundable Fares: Only airport taxes may be refunded.
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Airline Cancellations: Always eligible for a full refund, voucher, or free rebooking.
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Refund Timeline: Refunds typically take 7–21 business days to process.
TAP Portugal Cancellation Fees
TAP applies cancellation fees based on ticket type:
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Discount Fares: Non-refundable.
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Basic/Classic/Plus Fares: Cancellation allowed with a fee.
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Executive/Top Executive Fares: More flexible with minimal or no fees.
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Refund Processing Fee: In some cases, an admin fee may be deducted from your refund.
👉 Tip: Adding travel insurance when booking can protect you from unexpected cancellation costs.
Also Read : Eurowings Flight Cancellations Policy
Final Thoughts
The TAP Portugal flight cancellation policy is designed to give passengers options while balancing fare affordability. If you book a Discount fare, cancellations are more restrictive, but higher fare classes provide better flexibility.
In case the airline cancels, you’re well protected with the choice of a refund, rebooking, or voucher. To avoid stress, consider purchasing a flexible fare or travel insurance if your plans are uncertain.
FAQs on TAP Portugal Flight Cancellation
Q1. Can I cancel my TAP Portugal flight for free?
Yes, within 24 hours of booking, provided the flight is at least 7 days away.
Q2. What if TAP cancels my flight?
You can request a full refund, free rebooking, or travel voucher.
Q3. Are TAP Portugal tickets refundable?
Yes, but it depends on your fare type. Discount fares are non-refundable, while higher fares are more flexible.
Q4. How long does it take to receive a refund?
Refunds usually take 7–21 business days.
Q5. Can I change my flight instead of canceling?
Yes, TAP allows flight changes with applicable fees, depending on your fare type.
