EVA Air Flight Cancellations Policy: A Complete Guide for Travelers
Introduction
Travel plans don’t always go as expected—sometimes life happens, and you need to cancel or reschedule. If you’ve booked a flight with EVA Air, knowing their flight cancellations policy can save you stress, money, and time. This guide explains everything you need to know in simple terms.
Understanding EVA Air’s Cancellation Policy
EVA Air offers different fare types, and the cancellation rules depend on what kind of ticket you purchased.
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Refundable tickets – Eligible for full or partial refunds.
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Discounted/non-refundable tickets – May come with fees or only allow travel credits.
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Award tickets (Infinity MileageLands) – Can usually be canceled, but with redeposit fees.
24-Hour Free Cancellation Policy
Like many major airlines, EVA Air allows a 24-hour risk-free cancellation:
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Cancel within 24 hours of booking → full refund.
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The booking must be made at least 7 days before departure.
This is the best way to cancel without paying fees.
Refundable vs Non-Refundable Tickets
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Refundable tickets: You can cancel anytime before departure and get a refund back to your original payment method.
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Non-refundable tickets: Usually subject to a cancellation fee. In some cases, EVA Air may offer a travel credit for future flights.
Award Ticket Cancellations (Mileage Program)
If you booked using EVA Air’s Infinity MileageLands miles, you can cancel and redeposit miles back to your account.
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A redeposit fee often applies, unless waived for top-tier members.
How to Cancel an EVA Air Flight
EVA Air makes cancellations straightforward. You can cancel through:
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EVA Air Website – Log into “Manage Your Trip.”
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Mobile App – Access bookings and request cancellation.
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Customer Service Hotline – Speak to a representative.
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Airport Ticket Counter – Cancel directly at the airport.
EVA Air Cancellation Fees
Fees depend on ticket type, route, and class:
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Domestic flights – lower cancellation fees.
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International flights – higher cancellation fees, especially for discounted tickets.
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Premium fares – often have reduced or waived cancellation penalties.
Refund Policy
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Refunds are usually processed back to the original payment method.
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Refund processing time: 7–20 business days.
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Some service charges may be deducted from non-refundable tickets.
If EVA Air Cancels Your Flight
When EVA Air cancels a flight due to operational issues, weather, or safety concerns, you are entitled to:
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A full refund, OR
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A free rebooking on the next available flight.
No-Show Policy
If you don’t show up and fail to cancel in advance, your ticket may lose its value. Always cancel before departure to avoid a complete loss.
Tips to Avoid Cancellation Fees
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Use the 24-hour free cancellation window.
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Book flexible or refundable fares if your schedule is uncertain.
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Join Infinity MileageLands for fee benefits.
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Always cancel in advance to retain some value from your ticket.
✅ Final Thoughts
Cancelling a flight isn’t fun, but with EVA Air’s flexible cancellation policies, you have options. Whether you’re looking for a refund, a travel credit, or a rebooking, knowing the rules ensures you don’t lose more than necessary. Always check your fare conditions before booking to avoid surprises later.
❓ FAQs on EVA Air Flight Cancellations Policy
1. Can I cancel my EVA Air flight for free?
Yes, you can cancel within 24 hours of booking for a full refund if the flight is at least 7 days away.
2. How can I cancel my EVA Air ticket?
You can cancel online through the EVA Air website, mobile app, by phone, or at an airport counter.
3. What happens if EVA Air cancels my flight?
You’ll be offered either a full refund or a free rebooking.
4. Do non-refundable EVA Air tickets get refunds?
Generally, no. But you may get a travel credit after paying a cancellation fee.
5. How long does EVA Air take to process refunds?
Refunds are usually processed within 7–20 business days.
Also Check : Japan Airlines Flight Cancellations Policy
