Qantas Airways Flight Cancellations Policy – All You Need to Know
Introduction
Travel plans can sometimes take unexpected turns, and having to cancel a flight is not uncommon. If you’ve booked with Qantas Airways, knowing their flight cancellations policy can save you time, money, and stress. This guide breaks it all down in simple, easy-to-understand language.
Understanding Qantas Airways’ Cancellation Policy
Qantas provides passengers with flexibility when canceling flights, but the exact rules depend on:
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The type of fare purchased (Economy, Premium, Business, First)
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Whether your ticket is refundable or non-refundable
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When you cancel (within 24 hours, before departure, or after a no-show)
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The route (domestic or international)
Qantas 24-Hour Cancellation Rule
Like many major airlines, Qantas has a 24-hour cooling-off period:
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If you cancel your flight within 24 hours of booking, you’ll receive a full refund without fees.
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The condition: your flight must be booked at least 7 days before departure.
Cancellations After 24 Hours
After the 24-hour grace period, the rules depend on your ticket type:
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Fully Refundable Fares – Can be canceled anytime before departure with a full refund.
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Semi-Flexible Fares – Refundable with a cancellation fee.
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Discounted & Sale Fares – Often non-refundable, but you may get a Qantas travel credit instead of cash.
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Classic Reward Bookings (points) – Can be canceled, but a service fee may apply.
How to Cancel a Qantas Airways Flight
Qantas offers several easy ways to cancel:
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Website – Visit “Manage Booking” on the Qantas website.
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Mobile App – Cancel directly using the Qantas app.
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Customer Service – Contact the Qantas call center for assistance.
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Airport Counter – Speak with Qantas staff before departure.
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Travel Agent – If you booked through an agent, cancellations must be handled there.
Qantas Refund Policy
Refund eligibility depends on your fare:
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Refunds are issued back to your original payment method.
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Refunds usually take 7–20 business days to process.
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For non-refundable fares, you may only receive taxes and fees back.
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Travel credits are often provided for canceled non-refundable tickets.
Qantas Cancellation Fees
The cancellation fee depends on:
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Ticket type (Economy, Premium Economy, Business, or First)
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Fare class (Saver, Flex, etc.)
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Time of cancellation
💡 Tip: Flexible and refundable fares carry little to no cancellation charges.
Involuntary Cancellations by Qantas
If Qantas cancels your flight due to:
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Weather issues
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Operational disruptions
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Government restrictions
You are entitled to:
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A full refund, or
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A free rebooking on the next available flight.
Qantas No-Show Policy
If you fail to board your flight without canceling:
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Your ticket may lose its entire value.
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Some flexible fares may allow changes with a penalty.
Tips to Save on Cancellations
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Book flexible fares if your plans are uncertain.
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Cancel as early as possible to avoid high fees.
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Use Qantas Points for bookings, which sometimes offer more flexible cancellation options.
Conclusion
Qantas Airways’ cancellation policy offers passengers reasonable flexibility, especially if you book refundable or flexible fares. Understanding the 24-hour rule, refund conditions, and cancellation fees helps you manage your booking with confidence. If you’re someone whose plans change often, opting for a flexible fare can save you money and stress.
FAQs About Qantas Airways Flight Cancellations
Q1. Can I cancel a Qantas flight for free?
Yes, within 24 hours of booking if the departure is at least 7 days away.
Q2. How long does it take to get a Qantas refund?
Refunds usually take 7–20 business days.
Q3. What if Qantas cancels my flight?
You’ll get a full refund or a free rebooking.
Q4. Are Qantas sale fares refundable?
Most sale and discounted fares are non-refundable, but you may receive a travel credit.
Q5. Can I cancel a Qantas flight online?
Yes, simply log in to the “Manage Booking” section on the website or mobile app.
Also Read : Finnair Flight Cancellations Policy
