LATAM Airlines Flight Cancellations Policy: A Complete Guide for Travelers

Outline of the Article

Introduction
About LATAM Airlines
Importance of Understanding the Cancellation Policy
Overview of LATAM Airlines Flight Cancellation Policy
24-Hour Free Cancellation Policy
Refundable vs Non-Refundable Tickets
Passenger-Initiated Cancellations
Cancellation Due to LATAM Airlines
How to Cancel a LATAM Airlines Flight
- Via Website
- Via Mobile App
- Through Customer Service
LATAM Airlines Refund Policy
- Refund Eligibility
- Refund Processing Time
Award Ticket (LATAM Pass) Cancellations
No-Show Policy
Cancellations Due to Medical or Emergency Reasons
Rebooking Options
Compensation for Canceled Flights
Cancellation Fees and Charges
Tips to Avoid Cancellation Fees
How to Contact LATAM Airlines for Cancellations
Conclusion
FAQs

Introduction

Travel plans can change unexpectedly, and understanding your airline’s rules can save you both time and money. The LATAM Airlines Flight Cancellations Policy offers passengers clarity on refunds, rebooking, and compensation, whether the cancellation is initiated by the airline or the traveler.

About LATAM Airlines

LATAM Airlines, based in South America, is one of the largest carriers in the region, operating flights across Latin America, North America, Europe, and the Caribbean. LATAM is known for modern fleet, strong connectivity, and transparent cancellation and refund policies.

Importance of Understanding the Cancellation Policy

Knowing LATAM Airlines’ cancellation rules helps travelers:

Avoid unnecessary fees
Understand refund eligibility
Plan for rebooking or alternative travel arrangements

This knowledge is especially useful for international or discounted tickets.

Overview of LATAM Airlines Flight Cancellation Policy

LATAM Airlines allows flight cancellations via website, mobile app, or customer service. Refund eligibility and rebooking options depend on ticket type, booking method, and timing of cancellation.

24-Hour Free Cancellation Policy

LATAM Airlines provides a 24-hour risk-free cancellation window for bookings made directly on their website. If canceled within 24 hours of booking and the flight departs at least 7 days later, passengers are eligible for a full refund.

Refundable vs Non-Refundable Tickets

Refundable Tickets

Can be canceled anytime before departure
Full refund to the original payment method

Non-Refundable Tickets

Refund limited to taxes and fees
Travel credits may be offered for future bookings

Passenger-Initiated Cancellations

If a passenger cancels voluntarily:

Flexible or Premium Economy tickets: full or partial refund
Discounted fares: limited refund or travel voucher
Cancelling early reduces fees.

Cancellation Due to LATAM Airlines

If LATAM Airlines cancels a flight due to operational issues, weather, or regulatory restrictions:

Passengers are entitled to a full refund
Free rebooking on the next available flight
Meal or accommodation support may be provided for extended delays

How to Cancel a LATAM Airlines Flight

Via Website

Visit Latam.com
Go to “Manage Your Booking”
Enter your booking reference and last name
Select “Cancel Flight” and follow instructions

Via Mobile App

Open the LATAM app, navigate to “My Trips”, select your flight, and cancel.

Through Customer Service

For bookings via travel agents, group tickets, or special circumstances, contact LATAM Airlines customer support.

LATAM Airlines Refund Policy

Refund Eligibility

Refunds are available for:

Refundable tickets
Flights canceled by LATAM Airlines
Cancellations within 24 hours of booking

Refund Processing Time

Refunds are typically processed within 7–14 business days, depending on the payment method.

Award Ticket (LATAM Pass) Cancellations

Tickets booked using LATAM Pass points can be canceled for a small service fee. Points are refunded to your account after processing.

No-Show Policy

Missing a flight without prior notice is considered a no-show, and non-refundable tickets may be forfeited.

Cancellations Due to Medical or Emergency Reasons

LATAM Airlines may waive fees for cancellations due to medical emergencies, bereavement, or COVID-19. Supporting documents may be required.

Rebooking Options

Passengers can reschedule flights instead of canceling. Rebooking is often more cost-effective than full cancellation, especially for flexible fare types.

Compensation for Canceled Flights

Passengers on flights departing from or arriving in the EU may be eligible for EU261 compensation if cancellations are within the airline’s control. Compensation depends on flight distance and delay duration.

Cancellation Fees and Charges

Fare Type	Refund Allowed	Fee
Promo / Discount	Limited	Non-refundable
Plus / Premium Economy	Yes	Minimal
Business / Full Fare	Yes	None or minimal
LATAM Pass Tickets	Yes	Small fee

Tips to Avoid Cancellation Fees

Book refundable or flexible fares
Cancel within 24 hours of booking if unsure
Join the LATAM Pass program for easier refund management
Always review fare conditions before booking

How to Contact LATAM Airlines for Cancellations

Website: Latam.com
Customer Service (LATAM region): +56 2 2570 4000 (Chile)
Email: reservations@latam.com
Social Media: @LATAMAirlines

Also Read : Gulf Air Flight Cancellations Policy

Conclusion

The LATAM Airlines Flight Cancellations Policy provides passengers with clarity and flexibility for managing unexpected travel changes. Understanding your rights for refunds, rebooking, and travel credits ensures a smooth and stress-free travel experience.

FAQs

1. Can I cancel my LATAM Airlines flight for free?
Yes, if canceled within 24 hours of booking and the flight departs at least 7 days later.

2. How long does LATAM Airlines take to process refunds?
Refunds typically take 7–14 business days depending on the payment method.

3. What if LATAM Airlines cancels my flight?
You can receive a full refund, free rebooking, and support for meals or accommodation if necessary.

4. Can I cancel a ticket booked with LATAM Pass points?
Yes, a small service fee applies, and points are returned to your account.

5. Does LATAM Airlines provide compensation for canceled flights?
Yes, EU flights may qualify for EU261 compensation depending on circumstances.