IndiGo Airlines Flight Cancellations Policy: A Complete Guide for Travelers
Introduction
Sometimes travel plans change unexpectedly—whether due to emergencies, work commitments, or sudden changes in schedule. If you’re flying with IndiGo Airlines, knowing their flight cancellations policy can help you manage your trip with ease and avoid unnecessary costs. As India’s largest low-cost carrier, IndiGo provides passengers with straightforward cancellation and refund options, designed to suit different fare types and travel needs.
Can You Cancel an IndiGo Flight?
Yes, IndiGo allows passengers to cancel their flights. However, the rules, charges, and refund eligibility depend on your fare type, booking channel, and timing of cancellation.
Key Highlights of IndiGo Flight Cancellations Policy
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24-Hour Risk-Free Cancellation: If you cancel your ticket within 24 hours of booking, and your flight is at least 7 days away, you can get a full refund.
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Refundable vs Non-Refundable Tickets:
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Refundable fares: Can be canceled anytime before departure with a refund to your original payment method.
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Non-refundable fares: Usually don’t allow cash refunds, but you may get a credit shell for future travel or refunds of taxes.
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Cancellation Fees: Charges vary based on route, fare type, and how close to departure you cancel. Domestic and international flights may have different fee structures.
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No-Show Policy: If you don’t cancel and miss your flight, your ticket will be considered a no-show, and the entire value may be forfeited.
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Airline-Initiated Cancellations: If IndiGo cancels your flight or makes significant schedule changes, you are entitled to a full refund or free rebooking, regardless of your fare type.
How to Cancel an IndiGo Flight
IndiGo offers multiple convenient ways to cancel a flight:
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Online: Visit the IndiGo website, go to “Manage Booking,” enter your details, and request cancellation.
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Mobile App: Use the IndiGo app for quick cancellations and refund requests.
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Customer Service: Call IndiGo’s helpline for assistance with cancellations.
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Airport Counter: For last-minute cancellations, visit IndiGo’s ticketing desk at the airport.
IndiGo Refund Policy
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Refund Eligibility: Depends on fare type, timing of cancellation, and whether the ticket is refundable.
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Refund Processing Time: Refunds are generally processed within 7 working days, though it may take longer for certain payment methods.
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Refund Method: Refunds are credited back to the original payment mode or issued as a credit shell for future bookings.
Tips to Save on IndiGo Flight Cancellations
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Cancel within the 24-hour window for free refunds.
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Opt for refundable fares if your travel plans are uncertain.
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Consider rescheduling instead of canceling, as it may cost less.
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Always review fare conditions before booking to avoid surprises later.
Also Read : Transavia France Flight Cancellations Policy
Final Thoughts
The IndiGo flight cancellations policy is designed to give passengers flexibility while keeping fares affordable. Refundable fares provide peace of mind, while even non-refundable tickets may allow credits or partial refunds.
By understanding the rules in advance, you can make better travel decisions, reduce costs, and handle unexpected changes with confidence.
Frequently Asked Questions (FAQs) on IndiGo Flight Cancellations Policy
Q1. Can I cancel my IndiGo flight ticket?
Yes, IndiGo allows cancellations for both domestic and international flights. The refund or credit depends on the fare type and timing of the cancellation.
Q2. Does IndiGo offer free 24-hour cancellation?
Yes. If you cancel your IndiGo ticket within 24 hours of booking and your flight is at least 7 days away, you can get a full refund without cancellation charges.
Q3. How much is the cancellation fee for IndiGo flights?
The cancellation fee depends on your route, ticket type, and how close to departure you cancel. Domestic flights usually have lower fees compared to international flights.
Q4. What happens if I miss my IndiGo flight?
If you don’t cancel in advance and miss your flight, your booking is considered a no-show, and the fare paid may be forfeited.
Q5. How can I cancel an IndiGo flight ticket online?
You can cancel your ticket through the IndiGo website or mobile app under the “Manage Booking” section by entering your booking reference and last name.
Q6. How long does it take to get a refund from IndiGo?
Refunds are usually processed within 7 business days, but may take longer depending on the bank or payment method used.
