Turkish Airlines Flight Cancellations Policy

Outline of the Article

Introduction
About Turkish Airlines
Why Understanding the Cancellation Policy is Important
Overview of Turkish Airlines Flight Cancellation Policy
24-Hour Free Cancellation Policy
Refundable vs Non-Refundable Tickets
Passenger-Initiated Cancellations
Cancellation Due to Turkish Airlines
How to Cancel a Turkish Airlines Flight
- Via Website
- Via Mobile App
- Through Customer Service
Turkish Airlines Refund Policy
- Eligibility
- Processing Time
Award Ticket (Miles) Cancellations
No-Show Policy
Cancellations Due to Medical or Emergency Reasons
Rebooking Options
Compensation for Canceled Flights
Cancellation Fees and Charges
Tips to Avoid Cancellation Fees
How to Contact Turkish Airlines for Cancellations
Conclusion
FAQs

Introduction

Travel plans can be unpredictable, and understanding airline policies is crucial. The Turkish Airlines Flight Cancellations Policy is designed to help passengers manage changes efficiently, whether the cancellation is initiated by the airline or by the passenger. Knowing your rights and options ensures a smoother travel experience.

About Turkish Airlines

Turkish Airlines, the flag carrier of Turkey, operates flights to over 300 destinations worldwide, making it one of the most connected airlines globally. The airline is renowned for its high-quality service, extensive network, and customer-friendly policies.

Why Understanding the Cancellation Policy is Important

Understanding Turkish Airlines’ cancellation rules helps travelers:

Avoid unnecessary fees
Know refund eligibility
Plan for rebooking or rescheduling
This is especially useful for international and long-haul flights.

Overview of Turkish Airlines Flight Cancellation Policy

Turkish Airlines allows passengers to cancel flights online, via the mobile app, or through customer service. Your eligibility for a refund or rebooking depends on ticket type, booking method, and timing of cancellation.

24-Hour Free Cancellation Policy

Turkish Airlines offers a 24-hour risk-free cancellation policy for bookings made directly on their website. If the cancellation occurs within 24 hours of booking and the flight departs at least 7 days later, passengers are eligible for a full refund.

Refundable vs Non-Refundable Tickets

Refundable Tickets

Can be canceled anytime before departure
Full refund to the original payment method

Non-Refundable Tickets

Refund of taxes and fees only
May provide travel credit for future bookings

Passenger-Initiated Cancellations

Passengers can cancel voluntarily, but the refund depends on the fare type:

Economy Flex and Business fares: full or partial refund
Promotional or discounted fares: limited refund or travel voucher
Cancelling early reduces potential fees.

Cancellation Due to Turkish Airlines

If Turkish Airlines cancels a flight due to operational issues, weather, or government restrictions:

Passengers are entitled to a full refund
Free rebooking on the next available flight
Accommodation and meal assistance if required

How to Cancel a Turkish Airlines Flight

Via Website

Visit Turkishairlines.com
Go to “Manage Booking”
Enter your booking reference and last name
Select “Cancel Flight” and follow the prompts

Via Mobile App

Open the Turkish Airlines app, go to “My Bookings”, select your flight, and cancel directly.

Through Customer Service

If booked through a travel agent or third-party, contact Turkish Airlines customer service for assistance.

Turkish Airlines Refund Policy

Eligibility

Refunds are available for:

Refundable tickets
Flights canceled by Turkish Airlines
24-hour window cancellations

Processing Time

Refunds usually take 7–14 business days depending on payment method.

Award Ticket (Miles) Cancellations

Tickets booked using Miles&Smiles points can be canceled for a small fee, and points are re-credited to your account once processed.

No-Show Policy

If a passenger misses their flight without notifying the airline, it is considered a no-show, and non-refundable tickets may be forfeited.

Cancellations Due to Medical or Emergency Reasons

Turkish Airlines may waive cancellation fees for passengers with medical emergencies, bereavement, or COVID-19 related issues. Supporting documents are required.

Rebooking Options

Instead of canceling, passengers may opt to change their flight date or destination. Rebooking is often more cost-effective than outright cancellation, especially for flexible fares.

Compensation for Canceled Flights

Passengers on flights departing from or to the EU may be entitled to EU261 compensation if the cancellation is within the airline’s control. The amount depends on flight distance and delay duration.

Cancellation Fees and Charges

Fare Type	Refund Allowed	Fee
Economy Promo	Limited	Non-refundable
Economy Flex	Yes	Minimal
Business	Yes	None or minimal
First Class	Yes	None
Miles&Smiles Tickets	Yes	Small fee

Tips to Avoid Cancellation Fees

Book flexible or refundable fares
Cancel within 24 hours of booking if unsure
Join the Miles&Smiles program for easier refund management
Review fare conditions before booking

How to Contact Turkish Airlines for Cancellations

Website: Turkishairlines.com
Customer Service (Turkey): +90 212 444 0849
Email: callcenter@thy.com
Social Media: @TurkishAirlines

Also Check : Emirates Airlines Flight Cancellations Policy

Conclusion

The Turkish Airlines Flight Cancellations Policy provides travelers with clear guidance for managing unexpected changes. Whether the flight is canceled by the airline or by the passenger, understanding your rights for refunds, rebooking, and compensation ensures a smooth and stress-free travel experience.

FAQs

1. Can I cancel my Turkish Airlines flight for free?
Yes, if canceled within 24 hours of booking and the flight departs at least 7 days later.

2. How long does Turkish Airlines take to process refunds?
Refunds typically take 7–14 business days depending on payment method.

3. What if Turkish Airlines cancels my flight?
You can get a full refund, free rebooking, or assistance with accommodation if necessary.

4. Can I cancel a ticket booked with Miles&Smiles points?
Yes, for a small fee; points are returned to your account.

5. Does Turkish Airlines provide compensation for canceled flights?
Yes, EU flights may qualify for EU261 compensation depending on circumstances.